Due to the war in Ukraine, a real Transport strikes energy crisis is forming. Russia is one of the largest exporters of oil and gas in the world and one of the largest in Europe. Therefore, in the current context, rising fossil fuel prices are inevitable.
This affects the entire chain: from production to marketing, including transport. Companies in the latter sector decided to close due to falling profit margins, leading to a situation on the verge of collapse, with companies and factories ceasing activity because they have no raw materials or channels to distribute finished products.
We see every day that companies have had problems restocking shelves and warehouses since March 14. The media is reporting on the situation, and consumers are facing fewer and more expensive products.
In the case of the Transport strikes retail sector
the impression of this is more obvious to the public, but this does not mean that it does not affect online stores: it is having a significant impact, as we will see below.
A disruption of this nature affects bulk sms singapore both ends of the e-commerce sales process. And once retailers have managed to get a certain amount of stock, they have solved the problem… and this is where the second problem of e-commerce begins.
We have to communicate the orders to the customers, which is not easy. Even now, it seems that there are some movements to ease the situation, when everything returns to normal, we will still face accumulated delays.
Nothing is more Transport strikes annoying to customers than late orders
This will affect logistics key metrics in media planning and customer service, which may saturate them, leading to a decline in service quality at all levels and the possibility of a reputation agb directory crisis and serious damage to the brand.
What can we do?
We get very frustrated when we are affected by variables that we cannot directly act on. In addition, one of the problems is that customers do not hire a transport service: they buy a product that they want to receive.
Because of this, the only thing we can do is to be transparent with them. In addition, this does not always happen, and transport strikes have already affected the public, so they know that it is not just an excuse.