5 effective e-commerce chatbot examples

As well as quantitative data, you can also ask usa telegram data shoppers for their individual thoughts and opinions to add context to the numbers. Then, once you’ve collated this information, you can use it to drive website changes that consistently improve your store and the shopping experience.

Here are some companies that use chatbots to increase sales, create enjoyable shopping experiences, and encourage customer loyalty.

 Pavoi remembers its customers

pavoi-ecommerce-chatbot

When a shopper who has visited the site before returns, jewelry brand Pavoi welcomes them back. This secures the relationship and makes customers feel  the nine-year-old cyberspace freeze connected to the brand.

Fresh Roasted Coffee helps customers find what they’re looking for

 

There’s nothing worse than going around in circles trying to find what you want. Fresh Roasted Coffee tackles this with its e-commerce chatbot that uses AI to ao lists refine the customer search. It asks them a couple of questions before serving relevant product suggestions.

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