10 Best WhatsApp Template Messages for Ecommerce Businesses

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In the last year, Ecommerce businesses have lost $756 Billion due to south africa telegram data poorly personalized customer experience! That’s why if you’re an Ecommerce Business owner, you must personalize your customer’s experience. The best way to do this is by building personalised relationships with your users on WhatsApp. Ecommerce brands like Skullcandy, Vivo, Rentomojo & many more are building personalized customer relationships and boosting sales on WhatsApp with AiSensy by sending Order confirmations, Delivery updates, Abandoned Cart & more notifications on WhatsApp.  In this blog, we’ll cover the 10 best WhatsApp template Messages for Ecommerce that will help you create a personalized experience for your customers.

Abandoned Cart Reminders

50-70% of people add items to their cart but forget to check out. whatsapp login made easy: the ultimate guide (2025) You can re-win them by simply automating a WhatsApp template message. Here’s how the Abandoned Cart Reminder Notification works:

Abandoned Cart message Template examples:

  • Hi [User Name]!
    The awesome products from *(your brand name)* are waiting to be yours!
    Get your products here

    CTA- Buy Now

  • *YOUR CART IS WAITING*⏱
    *Shivam*, you added an item to your cart but haven’t completed your purchase. You can complete it now while it’s still available.
    CTA- Complete OrderNote – You can attach clickable Call to Action Buttons & Quick replies with a WhatsApp message template. WhatsApp Abandoned Cart Reminders have helped AiSensy clients like Skullcandy recover as much as 25-30% of Abandoned Carts. Startautomating Abandoned Cart Notifications with AiSensy & see the results yourself.

    Order Confirmation WhatsApp Template Message

    Whenever a user purchases a product from your Ecommerce Store, phone number list automate an Order Confirmation Notification to them on WhatsApp. Order Confirmation WhatsApp Template Messages:

    • Woohoo

      Your order *[Order No.] of *[Product name]* for *[Amount]* has been confirmed & will reach you shortly

      Thanks for shopping with us!

    • Dear [Name]

      Your order for [Product name] from [Brand Name] is confirmed.

      The estimated delivery date is [Date]

      Thank You for shopping with us

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