 The possibility of a phone call leak
Have you ever had this experience? You just downloaded an app and filled in your mobile phone number. Not long […]
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Call Center Performance Metrics and KPIs
This set of call center metrics provides a broad view into call center operational performance over time. By tracking these
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Proving CX ROI: Linking Customer Experience to Business Value
This approach is helping them to elevate the role of the CX function and earn a seat in the boardroom. It also
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Choose the right ad format
Like most advertising platforms, you have a choice of ad formats. Choose the right ad format . Here’s an overview
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Measuring Success in Campaigns
If you’re constantly posting on social media but not analyzing the results, you won’t be able to understand what’s working
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Create your Google Business Profiles
Claim your Google My Business profile for each business location. Make sure you list accurate business information. Add photos that
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How did that typo slip in?
Yes, it’s time-consuming. Yes, your colleagues have a lot to do too. And yes, there’s usually not a lot of
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How is the subject line structured and formulated?
It should be short, snappy and factual. The subject is extremely important for a good opening rate. If the email
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10 steps for successful B2B emails
Despite the increasing flood of emails, email marketing is still very popular in the B2B sector. As one of the
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Use social media in B2B to increase reach
Many people use their social media channels primarily as a source of news. This means that they subscribe to companies,
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Make your B2B social media marketing fly
Social media marketing has not exactly been in its infancy for B2B companies for some time now. Nevertheless, studies regularly
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Reasons why a B2B online strategy is often lacking
Firstly (1), and this is the most important reason, B2B companies simply lack precise knowledge of their target groups . And