How does the Central Bank feel about

the fact that many banks are actively working in messengers? Even if they do not provide their services there, they still communicate with clients through them.

In our opinion, it would be wrong to prohibit banks

from interacting with clients via domestic india telegram data messengers. In addition, after the introduction of sanctions, the applications of some banks disappear from stores (Apple Store, Google Play. — Izvestia), and for them, messengers became one of the channels of communication with clients.

Crit institutions have the right to use only

those messengers for banking operations that are approv by Roskomnadzor. We sent them recommendations on how to work in messengers, taking into account the requirements of information security and measures to protect personal data. They mainly contain technological recommendations, describe options human resources management business school for checking the client. In addition, we recommend that online banking provide the ability to set a complete ban on any transactions in messengers.

“It is necessary to synchronize the systems of “Gosuslugi”, the Ministry of Internal Affairs and banks”
— In 2023, the forum discuss the possibility of launching a service that would allow victims to file a police report about theft of money through Gosuslugi. At what stage is this ao lists service being prepar?

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