control by telecom operators does not work, since the call is made via an Internet line. The level of anonymity of the caller is very high, so it is extremely difficult to hold him from zero to success accountable. You ne to be even more careful with such calls than with traditional phone calls. Do not disclose your personal and financial data. Real bank employees, law enforcement officers or government officials do not call citizens via instant messengers, do not send photos or scans of documents.
Cooling off period and refunds
— Last year, the Central Bank put forward an initiative to oblige the paying bank to suspend the transfer of funds to suspicious accounts, which are contain in a special database of the Bank of Russia, for two days. When, according to your calculations, will it be possible to launch this mechanism — the so-call cooling-off period?
— The draft law on this was prepar with the participation of the Bank of Russia and was submitt to the State Duma in September last year. We hope that it will be adopt in the first reading in the near future.
FinCERT of the Bank of Russia maintains
A database of cases and attempts to transfer funds human resources management business school without the client’s consent, which contains, among other things, information on complet transactions, payers and recipients alb directory of funds. We will communicate the information from this database to the sending bank and the receiving bank of the payment, and they, in turn, will be oblig to use this information in their anti-fraud systems.