91% of consumers are more likely to shop with brands uae telegram data that provide relevant offers and recommendations. They don’t want generic suggestions and instead want an experience that’s gear towards their unique interests and product preferences.
But doing this at scale is tricky. How can you speak “directly” to hundrs (or thousands!) of customers at once?
With an e-commerce chatbot you can. Input specific content that’s trigger when shoppers ask a certain question or state their interest in something. Some chatbots can also remember the product pages a customer look at previously and their past buying behavior to recommend highly-relevant products while they’re browsing your site.
Provide spey customer support
Loyalty is earn, and a big part of that is being there for your customers when they ne you the most. That might be at three o’clock in the morning, or late at 5 common mistakes in ecommerce night when their product hasn’t arriv.
Chatbots can provide this support
providing up-to-date order information ao lists and checking the status of deliveries to keep customers in the loop at all hours of the day–a must-do, when more than 50% of consumers expect online businesses to be open around the clock.