I understand that more and more site administrators decide to lock the comments sections. ‘The average comment section can be ground zero for the worst of human expression.’ ( source ) I can’t say it better than that, because social mia are not social by definition. What you hope for as a site owner are substantive discussions, not tirades or threats.
What you hope for as a site owner are substantive discussions, not name-calling or threats.
Mov to social mia
Some sites have mov the discussion to social mia, like CNN. The idea is that people will be less likely to post rude comments from pakistan phone number library their personal Facebook accounts, plus sites can offer “clean” articles again; without messy comment threads.
A quick look at the CNN Facebook page does inde show that there are outspoken but civiliz discussions unfolding there. What I don’t know, of course, is how many comments CNN has delet. But okay. What I do see on the CNN site, in any case, is that the news articles are clear and that the CNN site is once again being us for what it was made for: reporting news.
Here’s what you can do to moderate difficult comments
As a community manager, I have moderat many discussions. I would find it a great shame if more and more sites choose to disable online comments: they let the voice of your audience be heard. Hopefully, many sites will continue to facilitate and moderate online comments. Over the years, I have notic that there are 6 types of comments that can really derail discussions. I have list them for you, including how to respond to them.
1. The author is personally finish off (or even threaten) Social mia
In this first example, a commenter plays on the man. In mild cases, someone is making fun of him or airspace and road closures : her, but this can escalate into more serious situations, such as incitement. Or people who receive death threats via the internet because of their opinion, such as Quincy europe email Gario, various politicians and – the most extreme examples of this in the Netherlands – Theo van Gogh and Pim Fortuyn. That nes little explanation, I think.