It is very likely that you have heard. About the latest modification that affects . the General Law for the Defense of Consumers and Users. It is also possible that you do not know what. We are referring to and all this is new to you. but whatever your case.We […]
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Communication is an. essential element in any environment, both .personal and professional. Companies must take special care of their. Communications with the outside of the company, whether with. Clients or suppliers . In order to offer an image of a committed and professional company. But for this communication with the. […]
Teleworking is currently on everyone’s lips. Due to the social concern of the coronavirus crisis that is affecting the whole world, or as the solution that many companies are opting for to adapt to health recommendations. Working from home has great advantages for companies, employees and society in general. However, it is an issue that, before this […]
Which already has 500 million. figures that are currently. continuing to grow. Although a phone call is still a good option It is true that WhatsApp is already used. by everyone , regardless of their condition or age, so it is usually the preferred. Means yoga website design and development […]
Today’s companies are constantly looking for new ways to reach their customers in order to increase their sales. In turn, customers are encouraged to. Contact those companies that offer them the possibility of communicating, not only through voice calls, but also through other means, such as a chat embedded in the […]
VoIP technology has brought about a real change in business communication systems. Thanks to the use of Internet networks, VoIP converts voice into data packets.er of variants have been developed. It is normal to find strange acronyms. when we are looking for VoIP providers.such as WebRTC technology or SIP technology […]
If you are reading this article, you are probably looking to integrate a CRM with your company’s telephony . Nowadays, businesses are looking to optimize the management of communication with customers with the help of virtual switchboards . This, together with the CTI CRM integration, allows you to optimize resources and improve work performance. Below […]
A while ago we shared an article about Business Analytics solutions that allow companies to improve decision-making by having the right information, at the right time, and using it as a complement to other tools. Today, we want to delve deeper into Business Intelligence (BI) and how to adapt it […]
Telephone surveys are a great asset in the world of market research. Telephone surveys are based on making phone calls to a sample of people and collecting data through previously prepared questions or questionnaires. Advantages of telephone surveys 1- Low cost. The cost of conducting hotel & motel website design and development service […]
In an increasingly globalized business environment, the ability to communicate effectively with customers and partners around the world is essential. International telephone prefixes are a key piece in facilitating these interactions. This article will provide you with a complete guide on how they work, their importance in international trade, and […]
When a company makes the decision to sell its products in other countries, the part that requires the most time, consistency and resources is probably finding and maintaining contact with international customers . Perhaps the easiest way to be close to them would be to have a physical establishment in each place […]
In this article we will identify the main customer service KPIs, which will help measure the performance of our company in that area and which, once defined, we should extract on a recurring basis to observe their evolution and set tangible improvement objectives. What are customer service KPIs? Customer service […]
