Before choosing your business phone solution, it’s always a good idea to compare the different options available. This benchmark will help you choose the tool that best meets your needs and your budget.
To make your work easier, here is our top 10 of the best business telephony tools…
1. Brevo Phone
Brevo Phone is a business telephony provider that makes for a super-enjoyable user experience offering a powerful and agile solution for both SMEs and growing businesses.
You can easily create a virtual phone number for each of your employees, or even import existing numbers to facilitate continuity of your services. This VoIP software also gives you access to advanced features, such as call forwarding, voicemail, and a switchboard.
The main advantage of this solution is its integration with a complete CRM suite, which will significantly boost your sales team’s efforts. You’ll be able to centralize all your communication channels, from SMS to WhatsApp, email, and live chat, into a single tool.
Main features:
- 1 free local telephon the central bank planned to discuss e number;
- Support for multiple languages;
- Welcome messages;
- Transcription of messages;
- Recording of incoming and outgoing calls.
Price: Basic features are free. For advanced features (voicemail, call recording, etc.), the Pro plan starts at €19/month.
I use Brevo every month
I use Brevo every month to keep in touch with my clients and offer them new offers of the month.
As mentioned above, they are more affordable, both south africa numbers financially and technically. Business telephony generally requires no equipment other than the computers or smartphones (when the solution offers a mobile application) that your employees already have. In addition, the maintenance and upgrade of your communications platform is managed by the provider (for cloud solutions): all at a much lower monthly cost.
But the real breakthrough enabled by adopting modern business telephony is being able to access tools that go far beyond simply making and receiving calls. These software programs support video conferencing , instant messaging, and even SMS. They also offer integrations with other solutions such as CRM platforms , so you can centralize your customer data and information about their communications with your company in one place.
Price: The Essentials package costs €132/user/year, but only includes basic features and does not offer unlimited calling. To take advantage of this (only in the EMA zone), you will need to upgrade to the second package (available at €204/user/year), which also allows access to videoconferencing.