With a strong focus on GDPR and RPO compliance , CRM4 offers tools that allow you to transform your call center management system into a cutting-edge omnichannel solution through integrations.
With CRM4 integrations you can:
- nurture relationships: send personalized SMS, WhatsApp and emails to contacts who have shown interest in your products or services. In this way;
- centralize your data: you can collect all your israel phone number library potential customer data, from Facebook, Instagram, landing pages and contact forms, in a single platform. This way you have all the information you need to personalize your communication at your fingertips;
- Automate Processes: CRM4 helps you create automated workflows to nurture leads, update status, and initiate calls in a timely manner so you never miss a sales opportunity.
The main features of crm4:
- you don’t pay for licenses and workstations , the platform is free, in the cloud, the only cost to start is the VoIP traffic that is consumed;
- Predictive Dialer customization : you can online workshop for unwcc researchers choose between 4 Predictive modes designed for different types of processing;
- gamification : platform designed to facilitate smart working;
- mobile app: you can also use crm4 from mobile, just connect a pair of headphones to start calls;
- crm4 bot : forward automatic calls to your material data telemarketing lists;
- variety of functions such as: call recorder, answering machine filter, personal reminders, remote assistance, automatic recontacts;
- Real-time customer service , no waiting tickets.
Live Agent: inbound, outbound and ticketing
LiveAgent is a versatile customer service help desk platform that also includes powerful call center features. It is designed to efficiently handle both inbound and outbound call. Making it an ideal solution for businesses that want to streamline customer communications.